Frequently Asked Questions

Frequently Asked Questions

Shipping Options?

Free Shipping within the 48 contiguous states in the USA only. Exclusions apply to orders shipping to APO/FPO addresses, Puerto Rico, Hawaii and other U.S. territories. For all other shipping options please call Tel: 1800 817 8795.

How Long Will it Take To Get My Package?

Free shipping within the USA is standard shipping 5 to 7 days. Shipping Tv's take a little longer 7 to 10 days.

How Do I Track My Order?

Log into your account.

Do I Need A Account To Place Order?

Yes, you have create an account to purchase and item.

How do I cancel or change my order?

You can cancel you order if the item hasn't shipped yet. Send us an email in writing and contact us direct 18008178795 to request a cancellation.

How long is the return period?

We have a 30 day return period.

What is the process to return an item?

Call and email us to request an RMA. Make sure you are in the 30 day return period. Ship the item back to the address we provide with the RMA. Return the item back within 7 days of the RMA approval. View our full return policy.

How long is the return period?

We have a 30 day return period.

What is the process to return an item?

Hours
Monday 10:00 AM - 5:00 PM Eastern
Tuesday 10:00 AM - 5:00 PM Eastern
Wednesday 10:00 AM - 5:00 PM Eastern
Thursday 10:00 AM - 5:00 PM Eastern
Friday 10:00 AM - 5:00 PM Eastern
Saturday Closed
Sunday Closed

Do I pay Sales Tax?

Tax will be charged for all orders shipped to Florida.

How long does it take for Credit to appear back on my account?

It generally takes 7 to 10 days business days to process the return and credit your account

When will my Credit card be charged?

Immediately when you check out.

I haven't received my order?

Contact us immediately within our business hours Mon to Fri. We close all major holidays. Call us the following business day during office hours.

How do I retrieve my password?

You can reset your password by clicking Forgot Your Password on the Login Page