Product Description
The Microsoft Surface Laptop 4 is a premium ultra-portable device designed for professionals and students who value both aesthetics and performance. This specific model features a stunning Ice Blue finish with a soft Alcantara fabric palm rest, providing a luxurious feel during long typing sessions. Its 13.5-inch PixelSense touchscreen offers a 3:2 aspect ratio, giving you more vertical screen real estate for productivity and document editing.
Under the hood, the Surface Laptop 4 is powered by a custom AMD Ryzen 5 Microsoft Surface Edition processor, optimized for efficient multitasking and extended battery life of up to 19 hours. With 16GB of RAM, this laptop handles demanding applications and numerous browser tabs with ease. Whether you are attending virtual meetings with its HD camera and Studio Mics or enjoying entertainment with clear, immersive audio, this laptop provides a high-end experience in every scenario.
Key Features
Premium Design & Portability
- Ultrathin and lightweight chassis in a unique Ice Blue color
- Warm Alcantara material on the keyboard deck for enhanced comfort
- 13.5" PixelSense display with high-resolution 10-point multi-touch
Optimized Performance
- AMD Ryzen 5 Microsoft Surface Edition processor for smooth multitasking
- 16GB LPDDR4x RAM ensures fast performance across all your apps
- Fast 256GB SSD storage for quick boot times and file access
Built for Productivity
- Up to 19 hours of battery life to power through your entire workday
- Integrated 720p HD camera and Dual far-field Studio Mics for clear calls
- Advanced internal speakers for immersive, high-quality sound
Product Description
The Microsoft Surface Laptop 4 is a premium ultra-portable device designed for professionals and students who value both aesthetics and performance. This specific model features a stunning Ice Blue finish with a soft Alcantara fabric palm rest, providing a luxurious feel during long typing sessions. Its 13.5-inch PixelSense touchscreen offers a 3:2 aspect ratio, giving you more vertical screen real estate for productivity and document editing.
Under the hood, the Surface Laptop 4 is powered by a custom AMD Ryzen 5 Microsoft Surface Edition processor, optimized for efficient multitasking and extended battery life of up to 19 hours. With 16GB of RAM, this laptop handles demanding applications and numerous browser tabs with ease. Whether you are attending virtual meetings with its HD camera and Studio Mics or enjoying entertainment with clear, immersive audio, this laptop provides a high-end experience in every scenario.
Key Features
Premium Design & Portability
- Ultrathin and lightweight chassis in a unique Ice Blue color
- Warm Alcantara material on the keyboard deck for enhanced comfort
- 13.5" PixelSense display with high-resolution 10-point multi-touch
Optimized Performance
- AMD Ryzen 5 Microsoft Surface Edition processor for smooth multitasking
- 16GB LPDDR4x RAM ensures fast performance across all your apps
- Fast 256GB SSD storage for quick boot times and file access
Built for Productivity
- Up to 19 hours of battery life to power through your entire workday
- Integrated 720p HD camera and Dual far-field Studio Mics for clear calls
- Advanced internal speakers for immersive, high-quality sound
General Information
Model: Surface Laptop 4
Color: Ice Blue (Alcantara Finish)
UPC: 0889842925142
Display
Screen: 13.5” PixelSense Display
Resolution: 2256 x 1504 (201 PPI)
Aspect Ratio: 3:2
Touch: 10-point multi-touch
Technical Specs
Processor: AMD Ryzen 5 Microsoft Surface Edition
Memory: 16GB LPDDR4x RAM
Storage: 256GB SSD
Graphics: AMD Radeon Graphics
Connectivity & Battery
Ports: 1x USB-C, 1x USB-A, 3.5mm Headphone Jack, Surface Connect port
Wireless: Wi-Fi 6 and Bluetooth 5.0
Battery Life: Up to 19 hours (Typical usage)
Can the storage be upgraded?
The SSD in the Surface Laptop 4 is technically removable, but it is recommended that only professional technicians perform this service to maintain the device's integrity.
What are the benefits of the Alcantara material?
Alcantara is a durable, high-tech material used in luxury automotive interiors. It is soft to the touch, easy to clean, and provides a warmer typing experience compared to traditional metal surfaces.
SHIPPING
FREE SHIPPING within the 48 contiguous states in the USA only. Exclusions apply to orders shipping to APO/FPO addresses, Puerto Rico, Hawaii , Alaska and other U.S. territories. Free shipping is standard shipping. For all other shipping options please call for more details direct during Business hours Mon to Fri 10am to 5pm EST Tel: 1800 817 8795.
Freight Shipping for large items
Large or heavy items, including most TVs, require freight shipping and generally take a little longer to be delivered, contact us for delivery estimates.
Someone must receive the delivery. The freight carrier will contact you to schedule delivery to your door or the lobby area of your apartment or condo. Someone will have to be on hand to meet the driver and sign for the package. Freight deliveries are scheduled for Mon through Fri between 9AM and 5PM.
What to expect from the delivery driver. This is a large, heavy item, so arrange to have someone else there to help you unpack and install your equipment. The delivery driver will not help you unpack or set up your new equipment, nor will he or she remove your old equipment or packaging.
Keep all the product packaging. You'll need it if you have to return or move your item.
Crawford’s Superstore - Return & Refund Policy
30-Day Satisfaction Guarantee
The quality of our professional electronics and your satisfaction is our priority. If you are dissatisfied with your purchase, you may return it to Crawford’s Superstore within 30 days of the delivery date, subject to the conditions and exclusions below.
1. How to Start a Return
To ensure a smooth and secure process, all returns require a Return Merchandise Authorization (RMA):
- Step 1: Contact our support team to request your RMA number. info@crawfordssuperstore.com
- Step 2: Secure all returns in the original manufacturer's packaging with all accessories and manuals. We strongly recommend double-boxing your return for safety.
- Step 3: A safely packaged and complete return is less likely to incur additional restocking fees.
2. Shipping Responsibility
- Cost: The buyer is responsible for all shipping costs associated with returning the item.
- Non-Refundable Costs: Original shipping costs are non-refundable. If a refund is approved, the actual cost of the original shipping paid by the store to fulfill your order will be deducted from your final refund, even if the item was originally sold with "Free Shipping."
- Insurance Requirement: For returns valued over $75, you must use a trackable shipping service and purchase shipping insurance for the full value of the product. We are not liable for items lost or damaged during return transit.
3. Refunds & Restocking Fees
- Condition: Brand new, factory-sealed items may not incur a restocking fee, subject to inspection and verification upon return and at our sole discretion.
- Restocking Fee: A restocking fee of up to a maximum of 15% will be applied to "Change of Mind" returns or items returned with an opened box/signs of use to cover the diminished resale value.
4. Processing & Inspection
- Notification: Once your return is received, our team will inspect the item and notify you of the approval or rejection of your refund based on the condition and serial number verification.
- Timeline: Approved refunds are processed within 5–7 business days to the original method of payment. Please allow up to two billing cycles for the credit to appear on your statement.
5. Non-Returnable Items
The following items cannot be returned once the factory seal is broken or the item is used:
- Projectors & Projection Lamps: Non-returnable once unsealed or lamp hours have been used.
- Large Displays: Opened TVs and monitors 37" and larger (must remain factory sealed).
- Computers & Software: Opened computers or software (packaging must be unsealed).
- Custom Items: Custom cut-to-length audio or video cables.
- Missing Identifiers: Products with a missing/altered UPC code or serial number.
6. Serial Number Verification (Fraud Prevention)
We record all Serial Numbers for electronics before they ship. For any return to be accepted, the serial number on the returned unit must match our original shipping records. Units returned with mismatched serial numbers will be denied a refund and the incident will be handled as fraudulent activity.
7. Defective Items
If your product is deemed defective, we will provide a pre-paid shipping label and ship a Brand New replacement unit at no additional cost to you once the defect is verified.
