Yealink A20 MeetingBar with CTP18 Collaboration Touch Panel for Microsoft Teams A20-020-TEAMS
The Yealink All in One MeetingBar A20 enables efficient and smart Teams collaboration for huddle and small spaces. It turns your workspaces into an effective Microsoft Teams Room and users can enjoy a seamless Teams experience including whiteboard collaboration, dual-screen share, wired and wireless content sharing, meeting controls and more. The MeetingBar A20 camera is equipped with AI technology, including Auto Framing and Speaker Tracking. With the 133-degree wide-angle lens and Auto Framing, it can recognize the number of and the position of attendees, framing everyone smoothly in the most appropriate view even in small spaces.
General
Device Type - Video conferencing kit
Kit Content - Touchscreen console, video bar
VoIP Protocols - SRTP
Video Codecs - H.264, H.264 High Profile
Quality of Service - IEEE 802.1Q (VLAN), Differentiated Services (DiffServ), IEEE 802.1p
IP Address Assignment - DHCP
Security - 256-bit AES, EAP-MD5, IEEE 802.1X, TLS, EAP-TLS, PEAP
Network Protocols - HTTP, HTTPS, Link Layer Discovery Protocol (LLDP), SRTP, SNTP
Dimensions & Weight Details - Video bar - Width 23.6 in Depth 2.7 in Height 3.2 in Touch screen - Width 8 in Depth 5.9 in Height 3.9 in
Built-in Devices - Speaker, microphone array, 20 megapixel camera, 64GB flash
Bundled with - Yealink Collaboration Touch Panel CTP18
Video Input
Type - Digital video camera (color) - integrated
Digital Zoom - 4
Features - ePTZ, Microsoft Teams compatible, automatic speaker tracking, auto privacy shutter
Angular Field Of View (max, degree) - 133
Video Output
Type - Codec board - integrated
Digital Video Standard - High-Definition Multimedia Interface (HDMI)
Audio Input
Type - 8-microphone array - integrated
Audio Output
Type - Speaker(s)
Output Power / Channel - 5 Watt
Networking
Type - Network adapter
Connectivity Technology - Wireless, wired
Data Link Protocol - Ethernet, Fast Ethernet, Gigabit Ethernet, Bluetooth, Wi-Fi
Network / Transport Protocol - TCP/IP, DHCP, HTTP, HTTPs, IPv4, IPv6
Features - VLAN support, web server, Quality of Service (QoS), reset button, LLDP support, security lock slot (cable lock sold separately), echo cancellation, CHAP support
Compliant Standards - IEEE 802.1x
Expansion / Connectivity
Interfaces - 2 x audio / video - HDMI output - 19 pin HDMI Type A 1 x network - Ethernet 10Base-T/100Base-TX/1000Base-T - RJ-45 2 x USB 2.0 - 4 pin USB Type A 1 x accessory - RJ-45
Miscellaneous
Cables Included - 1 x network cable - 10 ft 1 x HDMI cable - 6 ft
Compliant Standards - CEC
Power
Power Device - Power adapter - external
Voltage Required - AC 120/230 V
Power Consumption Operational - 10.5 Watt
Software / System Requirements
Software Included - Android 9.0
Environmental Parameters
Min Operating Temperature - 32 °F
Max Operating Temperature - 104 °F
Humidity Range Operating - 10 - 95%
Shipping Information
Free standard shipping is available within the 48 contiguous United States.
Free Shipping Details
Free shipping does not apply to APO/FPO addresses, Alaska, Hawaii, Puerto Rico, or other U.S. territories.
For expedited or alternative shipping options, contact Crawford's Superstore during business hours, Monday through Friday, 10:00 AM to 5:00 PM Eastern Time, at 1-800-817-8795.
Freight Shipping for Large Items
Large or heavy products, including most televisions and oversized electronics, may require freight shipping. Freight shipments can take additional time to arrive. Contact us for an estimated delivery timeframe when ordering a large or heavy item.
What to Expect With Freight Delivery
- Someone must be present: Freight deliveries require someone to receive and sign for the shipment.
- Delivery appointment: The carrier will contact you to arrange delivery to your door or the lobby area of an apartment or condominium.
- Delivery hours: Freight deliveries are generally scheduled Monday through Friday between 9:00 AM and 5:00 PM.
- Unpacking and installation: Freight drivers do not unpack, install, or set up equipment and do not remove old equipment or packaging.
- Keep the packaging: Original manufacturer packaging may be required if the product needs to be returned or transported later.
Crawford's Superstore Return & Refund Policy
Eligible products may be returned within 30 days of the delivery date, subject to the conditions and exclusions below.
1. How to Start a Return
All returns require a Return Merchandise Authorization (RMA) before the product is shipped back.
- Request an RMA: Contact our support team at info@crawfordssuperstore.com.
- Pack the product securely: Use the original manufacturer's packaging and include all accessories, manuals, and supplied components. Double-boxing is strongly recommended.
- Check the package: Make sure the product is complete and safely packaged before shipping it back. Incomplete or improperly packaged returns may be subject to additional fees.
2. Return Shipping Responsibility
- Return Shipping: The buyer is responsible for return shipping costs unless the product has been verified as defective.
- Original Shipping Costs: Original shipping charges are non-refundable. If the product was sold with free shipping, the actual shipping cost paid by Crawford's Superstore may be deducted from the refund.
- Returns Over $75: A trackable shipping service and shipping insurance for the full product value are required. Crawford's Superstore is not responsible for products lost or damaged during return transit.
3. Refunds & Restocking Fees
Factory-Sealed Products:
Brand-new, factory-sealed products may not incur a restocking fee, subject to inspection and verification.
Restocking Fee:
Change-of-mind returns or products returned with an opened box or signs of use may be subject to a restocking fee
of up to 15% to account for diminished resale value.
4. Return Inspection & Refund Processing
- Inspection: Returned products are inspected and the product condition and serial number are verified before a refund is approved.
- Refund Processing: Approved refunds are generally processed within 5–7 business days to the original payment method. Your financial institution may require additional time for the credit to appear.
5. Non-Returnable Products
The following products cannot be returned after the factory seal has been broken or the product has been used:
- Projectors & Projection Lamps: Non-returnable once opened, unsealed, or lamp/light-source hours have been used.
- Large Displays: Televisions and monitors 37 inches and larger must remain factory sealed to qualify for a return.
- Computers & Software: Opened computers and opened software are non-returnable.
- Custom Products: Custom cut-to-length audio or video cables are non-returnable.
- Missing Product Identifiers: Products with missing, removed, or altered UPC codes or serial numbers are non-returnable.
6. Serial Number Verification
For fraud prevention and product verification, Crawford's Superstore records serial numbers for applicable electronics before shipment.
The serial number on any returned product must match the serial number recorded when the original order was shipped. Returns containing a different, altered, or missing serial number may be denied.
7. Defective Products
If a product is verified as defective, Crawford's Superstore will provide a prepaid return shipping label and send a new replacement unit at no additional cost once the defect has been confirmed.
